Hard to Say “No”


I am not the kind of person who likes to tell people I don’t want their service, especially if they have been working on something for me.  A prime example will happen today after I post this.

I had mentioned a few weeks ago that we are thinking of remodeling our kitchen.  We had talked with several contractors and narrowed it down to two companies that we really felt comfortable working with.  We then started working with a designer from each.

We met with each one several times to talk about what we wanted in the kitchen.  We picked out cabinet style and colors with each.  We picked out flooring materials and colors.  We picked out the type of counter top and color we wanted.  We discussed new lighting.

It seems that each time we met with one of the designers we changed something a little bit,  This was due either because we talked with the other designer and liked some of her ideas or because we have visited some stores such as Home Depot and Lowe’s and looked at their displays.

Each designer was open to our changes and willingly incorporated them into the prepared design.  Keep in mind that this back and forth has been going on for over a month.

We finally have completed designs from both designers.  Although they are sightly different they are more similar than not.  We can be happy with either design.  Now it was time to talk cost.  One company relies on high volume sales to keep their costs down.  The other company is more of a private concern so their prices are higher.

In a side by side comparison of design and cost one company is considerably less.  They are offering discount promotions on both the cabinets we picked as well as the countertop.  In fact, the countertop company is also including a new sink with their deal.  I realize that in the scope of things a new sink is not that much more, but when added to the other discounts it does add to lowering the price.

So, for better or worse we have made our choice.  Now I have to suck it up, make a phone call, and tell someone that I appreciate all of the time and hard work they put in for us, but we have decided to go with someone else.

I am not good at this.


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24 responses to “Hard to Say “No”

  1. Yes, I too would find it difficult. Hope you don’t mind my asking, where do you live?

  2. Yes, that is a hard thing to do. I’m not good at it either. But it sounds like you took your time and weighed all the options. And that’s the best that anyone can do. Good luck!

  3. Alice Nine

    Both sides of the “no” are difficult. Here’s to crossing that threshold. May you have nothing but satisfaction as the job unfolds.

  4. It’s never easy telling someone no, but as a business, they are probably used to it and who knows maybe they’ll offer you a better deal. Then you will have another choice to make! Good luck.

  5. Good luck. I hate having to give that kind of bad news to someone who worked hard and did a great job.

  6. I agree. So hard. Buying locally. Shopping locally. So many similar decisions. So nice that you had time to make those comparisons! In our area, not so many options!

  7. It is nice to have options. The thing I have to remember is that once the decision is made there should be no second guessing. I admit I sometimes do that and it drives me wild.

  8. I am horrible at this as well.

  9. I completely agree – it is extremely hard to tell people “no”. It sounds like you are armed with research and a partner in your decision-making process, so I have no doubt that you’ll be clear and concise with your conversation, knowing that you’ve weighed all of the options. You got this!

  10. I am not jealous of you having to do this! I would end up with 2 kitchens because I didn’t know how to say no to someone. 🙂

  11. I was writing a comment and launched it out into cyberspace, I guess. That is a tough job. But we have to do it.

  12. Terje

    Once the “no” is said, you can move on. You have a kitchen design – exciting!

  13. No is so hard! I had to judge the art show for art students last week and had to select the pieces to say yes to and the pieces to say no to. Impossible! I am a yes person. YESYESYES. But you’re right: sometimes it has to be no.

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